Courses and Case Studies
The following listing includes courses and case studies developed by the Hartford Institute in collaboration with a panel of geriatric experts, the Oral Health Nursing Education and Practice Initiative (OHNEP) and the NICHE Program. Please visit this page for updated content.
Leadership Series: Strategies for Effective Communication in Nursing
This course discusses the difference between managing and leading. It also helps learners explore different leadership styles and outlines how a healthy work environment affects productivity, performance, motivation, and teamwork. Additionally, learners will review and emphasize the importance of communication within the team.
Leadership Series: Shared Decision Making
This course differentiates between collaboration and shared decision making. It highlights the importance of communication amongst staff and the importance of the resident or patient in self-determination, or "what matters," as well as the importance of staff members being empowered to make decisions within their scope of practice.
Leadership Series: Managing Up, Down, and Across
This course addresses the importance of appreciating and adapting to people with different perspectives, priorities, and personalities regardless of whether you are the boss, a middle manager, or a member of the direct workforce. The participant will learn strategies to navigate and influence people who approach work differently. The importance of looking beyond your own needs and perspectives to consider the needs and perspectives of others is discussed.
Leadership Series: Managing in Times of Crisis
Using the coronavirus pandemic as a framework, the critical role of the leader in managing chaos, complexity and uncertainty is explored. Important behaviors such as staying calm and focused, delivering honest, fact-based communication, being visible and available to staff, and setting short term goals are discussed. We address the necessity of capturing what frontline workers have learned from caring for patients with a novel virus so that organizational learning can be enhanced and best practices can be created and shared.