Leadership Series: Managing Up, Down, and Across


Course Credits

1.0 Nursing Continuing Education Contact Hour

Course Format

Interactive Module

Course Target Audience

  • Administrators
  • Direct Caregivers
  • Healthcare Professionals
  • Interprofessional
  • Registered Nurses

Course Description

This course addresses the importance of appreciating and adapting to people with different  perspectives, priorities, and personalities regardless of whether you are the boss, a middle manager, or a member of the direct workforce. The participant will learn strategies to navigate and influence people who approach work differently. The importance of looking beyond your own needs and perspectives to consider the needs and perspectives of others is discussed.  


This series serves both individuals and organizations. 

Individuals will hone their leadership skills by understanding how to: differentiate between being a manager and being a leader, link their personal values to their leadership role, lead through uncertain times, and build resilience for themselves and their staff. 

On an organizational level, the series will help enhance recruitment and retention which ultimately provides a higher quality of care. It is of utmost importance to hire and keep qualified staff that are empowered to be accountable and responsible, engaged in their work, and made to feel like important members of the community. 

nurse leader

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