Donation
Course
Leadership Series: Creating a Culture of Respect and High Performance
Incivility in the workplace spans a broad spectrum from low intensity deviant behavior to outright bullying and harassment. In this session, we explore reasons why this problem may occur, what ill effects are created when the workplace is not safe and healthy, and the effects of deviant behavior on patient care, staff morale and organizational resources. We discuss why a zero tolerance policy is the desired strategy for managing incivil behavior, how leaders can learn to address incivility and what supports are helpful to them in doing so.
Course
Leadership Series
This series reviews different leadership skills and focuses on what it means to be a leader in one’s practice. It also highlights how organizations support leadership development to enhance recruitment and retention.
Case Study
IPEP Case Study: Transitional Care
This case study follows George Rodriguez, an 82 year old man, currently in the hospital approaching discharge. He was admitted from the primary care provider's office 2 days ago for cellulitis of his left leg. The cellulitis has improved and he is now ready for discharge back home.
Case Study
IPEP Case Study: Oral Health and Dementia
This case study explores the case of Mr. J. T., a 67 year old male with a diagnosis of mild cognitive impairment and diabetes mellitus (well-controlled with diet) and metformin for 5 years.