This course discusses the difference between managing and leading. It also helps learners explore different leadership styles and outlines how a healthy work environment affects productivity, performance, motivation, and teamwork. Additionally, learners will review and emphasize the importance of communication within the team. 

This series serves both individuals and organizations. 

Individuals will hone their leadership skills by understanding how to: differentiate between being a manager and being a leader, link their personal values to their leadership role, lead through uncertain times, and build resilience for themselves and their staff. 

On an organizational level, the series will help enhance recruitment and retention which ultimately provides a higher quality of care. It is of utmost importance to hire and keep qualified staff that are empowered to be accountable and responsible, engaged in their work, and made to feel like important members of the community.